Privacy Policy

1. Who We Are

Imagine Installations is a family-run kitchen, bathroom and media wall installation business operating across Scotland's Central Belt. If you have any questions about this policy, please contact us at hello@imagineinstallations.co.uk.

2. What Information We Collect

• Name, email address and phone number submitted through our contact form
• Project details and budget information you choose to share with us
• General location information to confirm we cover your area
• Browser and usage data collected automatically when you visit our website (e.g. pages visited, device type)

3. How We Use Your Information

• To respond to your enquiry and discuss your project
• To provide quotes and arrange consultations
• To send follow-up communications related to your project
• To improve our website and understand how visitors use it

4. How We Store and Protect Your Data

Your personal data is stored securely and is only accessible to our team. We do not store payment card details. We take reasonable technical and organisational steps to protect your information from unauthorised access, loss or misuse.

5. Who We Share Your Data With

We do not sell, rent or share your personal information with third parties for marketing purposes. We may share data with trusted service providers who help us operate our website (e.g. hosting providers), but only where necessary and under appropriate data protection obligations.

6. How Long We Keep Your Data

We retain enquiry data for up to 2 years in case you wish to revisit a project. If you would like your data deleted sooner, please contact us at hello@imagineinstallations.co.uk and we will action this promptly.

7. Your Rights

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time

To exercise any of these rights, please email hello@imagineinstallations.co.uk.

8. Cookies

Our website may use cookies to improve your browsing experience. These are small files stored on your device that help us understand how our site is used. You can disable cookies in your browser settings, though some features of the site may not function as intended.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We encourage you to check this page periodically.

10. Contact Us

If you have any questions about how we handle your personal data, please get in touch: hello@imagineinstallations.co.uk or call 07741 630012.